Acceptable Use Policy

TruPartner Credit Union is committed to providing a secure, respectful, and legally compliant digital environment
for all users of our website and online services. This Acceptable Use Policy (“AUP”) governs your use of
TruPartner’s online banking services, including access through our website, mobile applications, and other
digital platforms.

1. Permitted Use

You may use TruPartner Credit Union’s website and online services for lawful purposes only. Permitted uses include:

• Accessing your personal or business accounts
• Conducting financial transactions
• Viewing account information and history
• Communicating securely with TruPartner representatives
• Accessing educational and financial resources

2. Prohibited Use

You agree not to use our services to:

• Violate any applicable local, state, national, or international law or regulation
• Attempt unauthorized access to any part of the website, systems, or digital platforms
• Harass, abuse, or harm other users or TruPartner staff
• Misrepresent your identity or affiliation with any person or organization
• Engage in fraudulent, deceptive, or misleading activities

3. Security and Access

You are responsible for maintaining the confidentiality of your login credentials. TruPartner is not responsible
for losses resulting from your failure to safeguard your login information. If you suspect unauthorized activity,
you must notify TruPartner immediately.

To help protect your account, access may be locked after multiple failed login attempts.

4. Monitoring and Enforcement

TruPartner reserves the right to:

• Monitor usage of its digital services
• Investigate any suspected violations of this policy
• Suspend or terminate access to services at our sole discretion
• Report unlawful activity to appropriate authorities

5. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Continued use of our services after changes are posted
constitutes acceptance of the revised policy.