Protect Yourself from Scams

At TruPartner Credit Union, keeping your accounts and personal information safe is our top priority. Unfortunately, scammers may try to impersonate us to gain access to your sensitive information. Please read below to understand how to identify and avoid scams, and remember—TruPartner Credit Union will never ask for certain details or actions.

 

Protect Yourself from Scams

At TruPartner Credit Union, keeping your accounts and personal information safe is our top priority. Unfortunately, scammers may try to impersonate us to gain access to your sensitive information. Please read below to understand how to identify and avoid scams, and remember—TruPartner Credit Union will never ask for certain details or actions.

 

What We Will Never Ask For

TruPartner Credit Union will never contact you to request the following:

  • Social Security Number
  • Credit or Debit Card Numbers
  • Security Code or CVV
  • PIN (Personal Identification Number)
  • Address
  • Date of Birth
  • Online Banking Login Information
  • Verification Codes
  • Passwords

We’re Here to Help

If you receive a suspicious email, phone call, or text claiming to be from TruPartner Credit Union:

      • Do not engage: Hang up or delete the message immediately.
      • Report it promptly: Quick reporting helps us secure your account and prevent further attempts.
      • Contact us directly:

    📞 Phone: 513-241-2050
    💬 Secure Messaging: Log in to your account and message us.

    If you have concerns or need assistance, our team is here to help.

     

Report Fraud To The FTC Here