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You can now securely text us during regular business hours.

General Inquiries (513) 613-9637
Collections/Loss Prevention (513) 788-7962
Lending (513) 895-9481

Convenient Locations.

Main Office

(513) 241-2050
1717 Western Avenue
Cincinnati OH, 45214
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View Hours
Lobby & Drive Thru Hours: –
Monday: 8:30 am – 5:30 pm
Tuesday: 8:30 am – 5:30 pm
Wednesday: 8:30 am – 5:30 pm
Thursday: 9:30 am – 5:30 pm
Friday: 8:30 pm – 5:30 pm
Sat. & Sun -CLOSED: –
Call Center (513) 241-2050 or toll free 1-800-582-7536: –
Thursday: 9:30 am – 5:30 pm
Mon - Fri: 8:30 am – 5:00 pm
Saturday: 9:00 am – 1:00 pm

Carthage

7000 Vine Street
Cincinnati OH, 45216
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View Hours
Lobby & Drive Thru Hours : –
Monday: 9:00 am – 5:30 pm
Tuesday: 9:00 am – 5:30 pm
Wednesday: 9:00 am – 5:30 pm
Thursday: 10:00 am – 5:30 pm
Friday: 9:00 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm

OTR

1619 Race Street
Cincinnati OH, 45202
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View Hours
Monday: 9:00 am – 5:00 pm
Tuesday: 9:00 am – 5:00 pm
Wednesday: 9:00 am – 5:00 pm
Thursday: 10:00 am – 5:00 pm
Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 1:00 pm

Western Hills

5625 Harrison Avenue
Cincinnati OH, 45248
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View Hours
Lobby & Drive Thru Hours : –
Monday: 9:00 am – 5:30 pm
Tuesday: 9:00 am – 5:30 pm
Wednesday: 9:00 am – 5:30 pm
Thursday: 10:00 am – 5:30 pm
Friday: 9:00 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm

Find an office or ATM.

TruPartner has four convenient branches in Cincinnati and over 5,000+ shared branches across the country. Plus, 30,000 ATMs around every corner.

If you can’t make it in to one of our offices, a membership application can be found under the yellow “Join Us” button above.

Find a Shared Branch or ATM

2026 Holiday Hours and
Service Updates

TruPartner locations will be closed on:

  • Thursday, January 1, 2026 — New Year’s Day

  • Monday, January 19, 2026 — Martin Luther King Jr. Day

  • Monday, February 16, 2026 — Presidents’ Day

  • Monday, May 25, 2026 — Memorial Day

  • Saturday, July 4, 2026 — Independence Day

  • Monday, September 7, 2026 — Labor Day

  • Monday, October 12, 2026 — Columbus Day

  • Wednesday, November 11, 2026 — Veterans Day

  • Thursday, November 26, 2026 — Thanksgiving Day

  • Friday, December 25, 2026 — Christmas Day