New! Text us!
You can now securely text us during regular business hours.
General Inquiries (513) 613-9637
Collections/Loss Prevention (513) 788-7962
Lending (513) 895-9481
Convenient Locations.
Main Office
1717 Western Avenue
Cincinnati OH, 45214
| Lobby & Drive Thru Hours: | – |
| Monday: | 8:30 am – 5:30 pm |
| Tuesday: | 8:30 am – 5:30 pm |
| Wednesday: | 8:30 am – 5:30 pm |
| Thursday: | 8:30 am – 5:30 pm |
| Friday: | 8:30 pm – 5:30 pm |
| Sat. & Sun -CLOSED: | – |
| Call Center (513) 241-2050 or toll free 1-800-582-7536: | – |
| Mon - Fri: | 8:30 am – 5:00 pm |
| Saturday: | 9:00 am – 1:00 pm |
Carthage
7000 Vine Street
Cincinnati OH, 45216
| Lobby & Drive Thru Hours : | – |
| Monday: | 9:00 am – 5:30 pm |
| Tuesday: | 9:00 am – 5:30 pm |
| Wednesday: | 9:00 am – 5:30 pm |
| Thursday: | 9:00 am – 5:30 pm |
| Friday: | 9:00 am – 5:30 pm |
| Saturday: | 9:00 am – 1:00 pm |
OTR
1619 Race Street
Cincinnati OH, 45202
| Monday: | 9:00 am – 5:00 pm |
| Tuesday: | 9:00 am – 5:00 pm |
| Wednesday: | 9:00 am – 5:00 pm |
| Thursday: | 9:00 am – 5:00 pm |
| Friday: | 9:00 am – 5:00 pm |
| Saturday: | 9:00 am – 1:00 pm |
Western Hills
5625 Harrison Avenue
Cincinnati OH, 45248
| Lobby & Drive Thru Hours : | – |
| Monday: | 9:00 am – 5:30 pm |
| Tuesday: | 9:00 am – 5:30 pm |
| Wednesday: | 9:00 am – 5:30 pm |
| Thursday: | 9:00 am – 5:30 pm |
| Friday: | 9:00 am – 5:30 pm |
| Saturday: | 9:00 am – 1:00 pm |
Find an office or ATM.
TruPartner has four convenient branches in Cincinnati and over 5,000+ shared branches across the country. Plus, 30,000 ATMs around every corner.
If you can’t make it in to one of our offices, a membership application can be found under the yellow “Join Us” button above.
2025 Holiday Hours and
Service Updates
TruPartner locations will be closed on:
Monday, May 26, Memorial Day
Thursday, June 19, Juneteenth Day
Friday, July 4, Independence Day
Monday, September 1, Labor Day
Monday, October 13, Columbus Day
Tuesday, November 11, Veteran’s Day
Thursday, November 27, Thanksgiving Day
Wednesday, December 24 at 1pm, Christmas Eve
Thursday, December 25, Christmas Day
