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You can now securely text us during regular business hours.
General Inquiries (513) 613-9637
Collections/Loss Prevention (513) 788-7962
Lending (513) 895-9481
Convenient Locations.
Main Office
1717 Western Avenue
Cincinnati OH, 45214
| Lobby & Drive Thru Hours: | – |
| Monday: | 8:30 am – 5:30 pm |
| Tuesday: | 8:30 am – 5:30 pm |
| Wednesday: | 8:30 am – 5:30 pm |
| Thursday: | 9:30 am – 5:30 pm |
| Friday: | 8:30 pm – 5:30 pm |
| Sat. & Sun -CLOSED: | – |
| Call Center (513) 241-2050 or toll free 1-800-582-7536: | – |
| Thursday: | 9:30 am – 5:30 pm |
| Mon - Fri: | 8:30 am – 5:00 pm |
| Saturday: | 9:00 am – 1:00 pm |
Carthage
7000 Vine Street
Cincinnati OH, 45216
| Lobby & Drive Thru Hours : | – |
| Monday: | 9:00 am – 5:30 pm |
| Tuesday: | 9:00 am – 5:30 pm |
| Wednesday: | 9:00 am – 5:30 pm |
| Thursday: | 10:00 am – 5:30 pm |
| Friday: | 9:00 am – 5:30 pm |
| Saturday: | 9:00 am – 1:00 pm |
OTR
1619 Race Street
Cincinnati OH, 45202
| Monday: | 9:00 am – 5:00 pm |
| Tuesday: | 9:00 am – 5:00 pm |
| Wednesday: | 9:00 am – 5:00 pm |
| Thursday: | 10:00 am – 5:00 pm |
| Friday: | 9:00 am – 5:00 pm |
| Saturday: | 9:00 am – 1:00 pm |
Western Hills
5625 Harrison Avenue
Cincinnati OH, 45248
| Lobby & Drive Thru Hours : | – |
| Monday: | 9:00 am – 5:30 pm |
| Tuesday: | 9:00 am – 5:30 pm |
| Wednesday: | 9:00 am – 5:30 pm |
| Thursday: | 10:00 am – 5:30 pm |
| Friday: | 9:00 am – 5:30 pm |
| Saturday: | 9:00 am – 1:00 pm |
Find an office or ATM.
TruPartner has four convenient branches in Cincinnati and over 5,000+ shared branches across the country. Plus, 30,000 ATMs around every corner.
If you can’t make it in to one of our offices, a membership application can be found under the yellow “Join Us” button above.
2025 Holiday Hours and
Service Updates
TruPartner locations will be closed on:
Tuesday, November 11, Veterans Day
Thursday, November 27, Thanksgiving Day
Wednesday, December 24 at 1pm, Christmas Eve
Thursday, December 25, Christmas Day
